Access to and use of this website and the products and services available through this website are subject to the following terms and conditions. By accessing this website, you agree to be bound by all these terms and conditions. These terms and conditions may be updated from time to time without notice. Accordingly, you should check this page regularly and review any changes. If at any time you do not agree to these terms and conditions in full, please do not use this website. We reserve the right to change services, refuse service, terminate accounts or access, or remove or edit content in our sole discretion.
Refunds Policy
All sales are final. We do not offer refunds or exchanges for incorrect purchases or change of mind once fabric has been cut or once digital products have been delivered. Please follow the care instructions as outlined in the product description, as we are unable to accept claims on fabrics that have been laundered incorrectly. The color of fabrics as depicted online cannot be guaranteed by Clear Seeds Inc due to variances beyond our control such as computer monitor settings.
In the unlikely event that we have sent you the wrong fabric or you find that your fabric is faulty, we will replace the fabric at no charge. If we are unable to replace the product due to unavailability, we will refund both the fabric cost and the shipping fee (if applicable).
All claims on faulty items must be made within 21 days of purchase, and proof of purchase must be provided. To make a claim, please email us at terms@clearseedsinc.com.
Sales Terms
By placing an order via this website, you warrant that you are of legal age to form a binding contract. You undertake to provide true, accurate, current, and complete information about yourself as prompted by the website’s registration forms.
You also undertake that you are the authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods you are ordering. If you provide any information that is untrue, inaccurate, or incomplete, or if you are not the authorized user of the payment method, we have the right to suspend or terminate your use of the website and refuse any current or future orders.
You are responsible for maintaining the confidentiality of your account details and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Please notify us immediately in case of any suspected misuse or breach of security.
Shipping Terms for Fabrics & Accessories
Delivery Locations and Timeframes:
- Australia Metro: 2-3 Working Days
- Australia Rural: 3-5 Working Days
- Asia Metro: 3-4 Working Days
- Asia Rural: 3-6 Working Days
- USA, Canada & Mexico Metro: 3-4 Working Days
- USA, Canada & Mexico Rural: 3-6 Working Days
- Europe & UK Metro: 3-4 Working Days
- Europe & UK Rural: 3-6 Working Days
Delivery Terms:
- Australia and International Destinations: We use DHL for deliveries. If no one is available at the delivery address, drivers will leave a card to arrange a redelivery.
- New Zealand: We use Courier Post for domestic deliveries. Signature is required upon delivery. We cannot deliver to PO Box addresses.
Shipping Terms for Samples
- New Zealand: Samples are sent via Courier Post and follow the same terms as regular fabric deliveries.
- All Other Locations: Samples are sent via New Zealand standard post without tracking. Delivery times may vary:
- Australia: 7-14 Working Days
- North America, Europe, and Asia: 10-15 Working Days
Website Use
You are permitted a limited license to access and make personal use of the website. This license does not include any downloading or copying of information for yourself or third parties, unauthorized hypertext links, or framing of any content. The intellectual property rights in all software and content remain our property and that of our licensors.
You must not misuse the website, including but not limited to transmitting harmful content, committing or encouraging criminal offenses, hacking, or disrupting service functionality. Violations may be reported to relevant authorities.
Intellectual Property & Copyright
All intellectual property rights, including designs, patterns, and documentation, are owned by Clear Seeds Inc. These materials are for personal use only. Commercial or industrial use, including reproduction or distribution, is prohibited without prior written consent.
Disclaimer & Indemnity
Except as required under applicable consumer protection laws, we are not liable for any loss or damage arising from use of the website or reliance on its content. You agree to indemnify us against claims arising from your use of the website or violation of these terms.
General
- Prices: All prices are in USD or GBP. Additional taxes or levies based on your location are your responsibility.
- Governing Law: These terms are governed by the laws of Connecticut, USA.
- Severability: If any term is deemed invalid, the remaining terms remain enforceable.
- Electronic Communication: By using our site, you consent to electronic communications.
For questions, please contact us at terms@clearseedsinc.com.
Thank you for choosing Clear Seeds Inc!